Frequently Asked Questions

 

Q: My processor does all my fraud screening. Why would I need to attend your Webinar?

A: No matter how much fraud screening is done, you, as a Card Not Present merchant, are still 100% liable for all losses from any fraud that gets through.

 

Remember, if you have too many chargebacks, your merchant account and your ability to accept credit cards as a form of payment will be in jeopardy. You need to review your processor's fraud screening. You will be able to do that by attending Preventing E–Commerce Credit Card Fraud.

 

Q: I've been in business for several years and never had a chargeback. Why do I need to attend your webinar?

A: Fraud on the Internet is growing at an alarming rate. Depending on the reports you read, these losses have risen by as much as 300% since 1999 and reached $3.3 Billion [CyberSource®] in 2009! New fraud tactics are invented each and every day. Sooner or later, you WILL be a victim, and if the first attempt is successful, it won't be the last.  Preventing E–Commerce Credit Card Fraud will give you the knowledge to recognize attempted fraud before it becomes a fraudulent transaction.

 

Q: My only chargebacks are the "Cyber–Shoplifters." Why do I need to attend your Webinar?

A: Cyber shoplifting is a rapidly growing concern and, without proper techniques and legal language on your site, you will have little chance of recovering those losses. Preventing E–Commerce Credit Card Fraud will provide you with the knowledge you need to gather the necessary evidence that the "Cyber-Shoplifter" purchased the goods from you so you can get your money or your goods.

 

Q: I'm already paying too much for fraud screening!

A: How much is "too much"? Credit card company regulations state that if as little as 1.5% of your credit card volume results in chargeback, you can have your merchant account terminated. The Card Not Present fraud rate hovers around 1.3% of all transactions; The odds are stacked against you! But Preventing E–Commerce Credit Card Fraud will show you how to make your screening investment pay dividends and possibly even save your business.

 

Q: Fraud tactics are constantly changing. How do I know that your Webinar will assist me with the latest fraud scams?

A: Great question. Preventing E–Commerce Credit Card Fraud will teach you fundamental principals that all on-line merchants need to know in order to identify potential fraud and prevent themselves from becoming a victim of both current and future fraud tactics.